Live Chat Agent
We’ll find you amazing employees that cost up to 90% less than US equivalents.
Hire Live Chat Agents for up to 80% less!
Hire exceptional employees and save now
Average US Salary
$4,161/month
Average South America Salary, 68% Savings!
$1,300/month
Average Asia Salary, 73% Savings!
$1,100/month
Average Africa Salary, 80% Savings!
$800/month
US
Average US Salary
$
3,489
/mo
US Savings
0%
Africa
Average Africa Salary
$
800
/mo
Africa Savings
80%
Asia
Average Asia Salary
$
1,100
/mo
Asia Savings
73%
South America
Average South America Salary
$
1,300
/mo
South America Savings
68%
Live Chat Agent Job Description
Tasks:
- Respond promptly and accurately to customer inquiries via live chat.
- Identify customer needs and assist them in using specific product features effectively.
- Investigate and report product malfunctions to the appropriate teams.
- Update internal databases with details about customer issues and valuable discussions.
- Monitor social media channels for customer complaints and proactively offer assistance.
- Share customer feature requests and propose effective workarounds to team members.
- Inform customers about new product features and functionalities.
- Follow up with customers to ensure their technical issues are fully resolved.
Qualifications:
- Proven experience as a Live Chat Agent or similar customer service role.
- Familiarity with the industry is an advantage.
- Proficiency in using help desk software, knowledge bases, and remote support tools.
- Understanding of CRM systems and how they operate.
- Excellent communication and problem-solving abilities.
- Strong multitasking skills to handle multiple inquiries simultaneously.
- Patience and professionalism when addressing challenging cases.
Looking to increase profit margins and productivity?​
Get Top-Tier remote talent for up to 90% less